Phone Service: To the Cloud!


You may have heard the phrase, “to the cloud” a lot in the past few years, but what does it mean? People send their precious pictures, files, and information to a “thing” called the cloud. Is it secure? How does it work? How can you trust it with your memories and vital information? The cloud is a term used to describe a network of servers that each do different tasks, some store data, some run applications, etc. There are no physical boxes or wires that you can see, which unnerves some people. However, this is a secure way to store data, among other things. It also offers third party voice services that are replacing traditional phone equipment. Cloud telephony solutions continue to pop up and this cloud seems to be sticking around.

What’s so Good About Using the Cloud?

One great thing about the cloud is that you don’t have to spend a fortune on equipment. You only pay for what you need. This makes it easy to scale up or down as your needs change. This saves you a lot of money. How many times have you bought the latest and greatest computer only to have an even better, newer version come out the next week? Equipment, especially equipment that has anything to do with technology, will never retain value, so you’ll never make back what you spent on it. It also saves office space because, as stated earlier, there isn’t any physical equipment. It can boost productivity, offer clearer calls, and connect you to your clients seamlessly and on multiple devices. It is state-of-the-art technology that almost all companies will be using eventually, so it would be in your best interest to jump in as quickly as possible with cloud telephony platforms.

Which Services do You Need?

If your business is just starting out, or if you intend to keep it small and local, you’re not going to want to pay for a service that connects you to the entire globe. However, if your company is large and ever-growing, this might be a good option. Since there is only one platform, calls will be seamless no matter where the client is calling from. There are a wide variety of services available to suit your needs. It may be helpful to contact a company that specializes in cloud telephony solutions so that they can explain the services and guide you to the choice that will work best for your business.

Cloud technology is here to stay. It offers security, reliability and cost-effectiveness that traditional technologies could only dream of. Since being on the cutting edge of technology will also give your business an edge over your competition, as well as save you money, it would be a smart business move. Whether you’re technologically gifted or not so much, talking to an expert in cloud telephony platforms and services can help answer any questions you may have. While you may be a little anxious about losing all your traditional phones, wires, and other equipment that you’ve grown so used to, you won’t be sorry about your decision.